Hi, I'm Cara - nice to meet you! I'm a User Experience Consultant based out of Vancouver. My goal is to improve usability for users and their overall full experience.
I came from a very strong background in customer service, and I believe this is where I realized UX would be my path for the future. I believe that the service industry ties into the UI/UX industry because they're both concerned with a user's full experience.
I aim to remove the frustration of an unpleasant experience with a business' website. By doing so, I work with that business to create audience personas, customer journey maps, establish goals, examine competitors, create wireframes and prototypes, while doing testing throughout. I determine the aspects that aren't working clearly for the user, and I fix them.
Along with user experience, I also enjoy filming/editing video, social media, writing, design, and front-end web development. These topics give me a sense of freedom, yet blend well with UI/UX. In the future, by combining these skills, I hope to be able to help small businesses do it all.DOWNLOAD MY RESUME
Here are some of my many skills I currently have. I'm always striving to learn more!